The realization of any order means that you have read and accepted these conditions of sale. The customer is bound by these conditions and those provided for the use and access to this page.

PRODUCTS

MOSLO sells through the web moslo.es the sale of stationery, textile and decoration products.

PRICES

All the prices of the products that are commercialized, are expressed in Euros with VAT included. The final price shown includes the shipping costs. The prices that appear on the product sheets constitute an invitation for the customer to make an order proposal; therefore, if there is an error in it, or they have been modified, the client will be informed of such circumstance and will not process the order, unless expressly agreed by the client.

Once your order has been placed, a higher price than the one agreed upon will never be applied except when the price appears with a value of € 0.00 because it will be understood that there has been a technical error in applying it. Payment through Paypal will be made through a secure server to ensure transaction security.

SHIPPING COSTS

The shipment is made through Correos España. Shipments will be at your home in an average of 4 to 5 days. For now, shipments will be made only to the peninsula, with the Canary Islands, Ceuta, Melilla and Balearic Islands being exempt. Rates are set by price as follows:

Until 30 €...............................................................5  € of shipping costs.

From € 31 to € 50...........................................................7  € of shipping costs.

From € 51 to € 150..........................................................10 € of shipping costs.

From € 151 to € 299.........................................................15 € of shipping costs.

From € 300 shipping costs are FREE.

PAYMENT SYSTEMS

We accept as payment system: Paypal.

PURCHASE PROCESS

The MOSLO purchase process is very simple.

1. First of all it should be noted that the user can browse the web without registering.

2. The most outstanding products are shown on the initial page. You can also browse the store and add the product / s you want to the cart.

3. Once you decide to confirm the order, the system will automatically take you to a screen where you will see the summary of the order. In this same screen you will see that you can continue with the purchase, that is, you can continue choosing more products or on the other hand continue with the confirmation of that order. You will also be given the option to register or log in if you have not already done so and to choose a delivery address and a billing address if necessary. Once this has been done and you have checked that you are aware of the purchase conditions, a window will open where you will have to log in to Paypal and then you can make the payment.

You can confirm the status of your orders from your personal account, entering your e-mail and password.

DELIVERY OF PRODUCTS

All orders are delivered through Correos España. During the purchase process you will be informed in detail of the costs of this service. Delivery time is 4 to 5 days. You have to keep in mind that the time since you place the order and MOSLO sends it to you can vary for different reasons. In case you need your order as soon as possible, you should contact us to let us know. Contact us through our email info@moslo.es or call us at 653998135

WARRANTY

The product warranty is 2 years. In the event that the customer detects an anomaly or malfunction of the product, provided there is no manipulation by the customer, the customer may opt for replacement, unless one of these options is impossible or disproportionate to MOSLO. Since the client communicates to MOSLO his choice, both parties must adhere to it.

In the event that there is any anomaly, MOSLO will bear all the costs of returning or repairing the product. In the event that it is not before a fact that does not cover the guarantee, the shipping costs must be borne by the customer. To avoid problems, we ask that in these cases you contact our customer service department by sending an email to info@moslo.es to try to determine the problem. Please, when you send us a product, attach a copy of the invoice, or in the absence of the name and surname of the buyer and approximate date of purchase. If it is not possible to supply the customer with a product with similar characteristics, the amount of the product will be refunded, if applicable, by bank transfer. The guarantee will not be valid in case of misuse of the article.

RESPONSIBILITIES

MOSLO is not responsible for defective products that carriers may cause.

APPLICABLE LEGISLATION AND JURISDICTION

The general conditions set forth in this document are governed by Spanish law. The parties, expressly waiving any other jurisdiction, submit themselves to the Courts and Tribunals of the city of Santiago de Compostela, in the province of A Coruña, for the resolution of any controversy or legal dispute that may eventually arise.